Below are the accessibility arrangements at the reception center located at 34 Allenby Street, Tel Aviv:
There are handicapped parking spaces at the hotel itself and the nearbyparking lot (for a fee), including for tall cars.
The reception center includes accessible service posts.
Accessible handicapped bathrooms in the building’s lobby.
Identification and direction signs are posted.
Service animals that assist a person with disabilities are allowed in the reception center.
If needed, you may ask the service representatives for assistance in completing forms.

ACCESSIBLE CUSTOMER SERVICE
Employee training for accessible service – training is held for gaining familiarity with the accessibility field, creating awareness, and providing practical tools for effective, accessible service.
Accessible call center – the answering machine has been made accessible, with the information transmitted in a clear tone, with no background music.
Additional forms of contact:
Frontal service – reception Sun-Sat, 24/7
Phone: +972 3 5070 777
Email: hey@abyhotels.com
Contact via the “contact” form on the website
Contact by mail: 34 Allenby Street, Tel Aviv.

WEBSITE ACCESSIBILITY
An accessible website is a website that allows people with disabilities and elderly people to browse with the same amount of efficiency and pleasure as other browsers. About 20 to 25% of the population face difficulty when using the internet, and may benefit from more accessible web content, says a 2003 Microsoft study.

The ABY Hotel believes in and works to create equal opportunities on the internet space, for individuals with various disabilities, and for people using assistive technology for computer usage.

INFORMATION ON WEBSITE ACCESSIBILITY
This site is in compliance with the 2013 Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service).

Accessibility adjustments were done in accordance with the recommendations of the Israeli Standard (ISR 5568) for Web Content Accessibility at AA level, and the international WCAG2.0 standard.
The trials were tested for the highest compatibility for the Firefox browser.
The website provides a semantic structure for assistive technologies, and supports the standard operation patterns using a keyboard, with the arrows, Enter and Esc for exiting menus and windows.
Adjusted for display in popular browsers, and for use on mobile phones.

For maximizing the browsing experience with a screen reading software, we recommend using the latest NVDA program.

CONTACT WAYS FOR REQUESTS AND SUGGESTIONS FOR IMPROVING ACCESSIBILITY
It should be noted that we continue our efforts to improve the company’s accessibility, as part of our commitment to enable an accessible service to the general public, including people with disabilities.

Should you encounter any problem or issue with accessibility, please let us know, and we will make every effort to find a suitable solution, and handle the problem as soon as possible.

ACCESSIBILITY COORDINATOR
Name: Danny Tamari
Phone: 054 5312691
Email: danny@abyhotels.com

Statement update date: 05/05/2026